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TERMS AND CONDITIONS
Contact details
CPKC TRADING LTD
Trading as Cutie Pie Kids Clothing
Company Registration Number:7290999
Address:
Unit F13, Europa House
Europa Trading Estate
Fraiser Road
Erith, Kent
DA8 1QL
Email: admin@cutiepiekidsclothing.com
Method of Payment
For our customers safety & piece of mind we use both PayPal & Google Checkout to process our payments. This means we never get to see your credit cards details & your order is processed using the secure servers of the payment processor of your choice.
Payment methods accepted
Google Checkout
You can make purchases through Google Checkout using a credit, debit, or gift card with the following logos:
American Express*
Discover*
MasterCard
Visa
Visa Electron**
The types of cards accepted through Google Checkout are based on the seller's location. Other types of payments, such as cheques, money orders, and direct bank account debit, aren't currently accepted.
* Accepted only in the United States
** Accepted outside of the United States
PayPal
You can make purchases through PayPal using one of the following
Visa
MasterCard
Visa Electron/Debit
Solo**
Maestro (including Switch/Solo)
American Express
Paypal Balance
When confirmation of order is received by the customer, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Postage and Packaging
UK Delivery
Total Goods Purchased |
Delivery Charge |
£0 - £20 |
£3.99 |
£20.01 - £50.00 |
£2.99 |
£50.00+ |
FREE |
Overseas Delivery
Region / Country |
Delivery Charge |
EU |
£4.99 |
Rest of the World |
£7.50 |
Delivery Schedule
Orders will usually be despatched within 24 hours. You will normally receive your order in 3-10 working days. International orders are generally received in approx. 14 working days.
If you would like to receive your purchases extra fast please contact us about special delivery options.
Customs Information
You will be responsible for any customs or import duties levied once the goods reach your country, because we have no control over these charges and cannot predict what they might be.
Back Orders
If your item is not in stock, we will back order for you wherever possible. You will always be emailed with the option to cancel your order if you would rather not wait.
Privacy Policy
CPKC TRADING LTD do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment.
Returns Policy
All of our products come with a 14 day no quibble returns policy.
We will only give a refund provided all goods are returned in the same condition they were sold – unworn, unsoiled, with labels & tags (if sold with labels & tags) intact & in original packaging.
If any items are returned and no exchange is required, whilst in most circumstances, the customer will be refunded in full for total cost of goods, postage cannot be refunded.
When returning an item please email returns@cutiepiekidsclothing.com to get a returns code before you send it.
We would advise you to get proof of postage when returning your item, especially if you are overseas.